Frequently Asked Questions
Everything you need to know about our latest drops and policies.
When do new collections typically drop?
New collections and signature mesh shorts usually drop on Fridays at 12 PM EST. We recommend following our social media channels for specific release dates and early access passwords.
What is your return policy?
All sales are final due to the limited nature of our releases. We do not offer returns, exchanges, or cancellations once an order has been placed. Please ensure your size and shipping address are correct before checkout.
How long does shipping take?
Orders are typically processed within 3-5 business days. Once shipped, domestic delivery takes approximately 2-7 business days. You will receive a tracking number via email as soon as your package leaves our facility.
How can I ensure I am buying authentic Eric Emanuel gear?
Authentic products are sold exclusively through our official website and select authorized high-end retailers. Be cautious of third-party marketplaces; if the price seems too good to be true, it likely is.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for all customs duties, taxes, and fees incurred during the importation process.
What sizing should I choose for the mesh shorts?
Our signature mesh shorts generally run true to size with a slightly relaxed, athletic fit. If you prefer a more tailored look or are between sizes, we recommend sizing down.